Reward Items and Redemption

Redemption Process
  1. Luminox Carabiner Multi Tool
  2. Luminox Strap Changer Tool
  3. Luminox Webbing Strap - Dark Army Green
  4. Luminox Watch Cleaning Cloth
  5. Free battery replacement and water resistance check. Does not include water restoration services. Only available in Singapore and Malaysia. Not available in Brunei. Visit https://www.luminoxsingapore.com/pages/after-sales-service-centres for location and operating hours of service centre. Do note that watch may have to be left at service centre for battery replacement and water resistance check.
  6. Luminox Silicon Strap - Black
  7. Luminox Tactical Pen
  8. Luminox Black with Green/Double Yellow Stripe(s) Webbing Strap

All items (except battery replacement and water resistance check) will be mailed to the address stated in your Luminox account. 

Please give 5-9 working days for mailing of items. Luminox and Crystal Time (S) Pte Ltd are not responsible for any lost mail. Mail used will be local mail services. No registered post or courier service will be used. Once reward has been selected, no returns or refund of points will be entertained. No returns or refunds of points will be given for unused rewards. Rewards points have no expiry date. Redeemed rewards have 3 months expiry. Luminox and Crystal Time (S) Pte Ltd reserve the right to change the terms and conditions at any point.